Contact Us

Email: info@alienpsychedelics.com

Location: Portland, Oregon

Contact: (303) 351-2756

 

FREQUENTLY ASKED QUESTIONS

When will i receive my order?

If you pay for express shipping you will receive your order in 1-2 days (within U.S), and 3-4 days for international orders.

Flat rate shipping takes 3-5 days for delivery.

When can i get free shipping?

Free shipping is available for all orders above $199.

Orders with free shipping will go out on Mondays, Wednesdays, Fridays and even on Sundays.

What are the conditions for a refund?

Our packages will always go through safely and discreetly without being noticed.

You will only need a refund if your package is destroyed in transit or gets missing.

All you need to do is contact us and report and missing or damaged product and depending on how you prefer it to be resolved, we can send another package or refund your money.

How do you package my shipment?

All our packages are double vacuum sealed and shipped discreetly.

You do not have to worry about your product being compromised when you order from us.

Where do you ship to?

We ship to all states in the U.S.A.

We also ship internationally to Canada, UK, Australia, and a few others (please contact live support to find out if delivery to your country is available).

Is signature required and must i use my real name?

No signature is required to receive product.

You must not use your real name to order but be reassured, all your information is safe with us.

After i place my order, what next?

After placing your order, you will be contacted by customer support via text or email and will be guided on how to make payment.

After making payment please wait a couple of hours for confirmation.

Will i get tracking number for my order?

Yes, tracking numbers will be sent few hours after payment is confirmed.

You just need t0 exercise patience while we process your order.

CONTACT US FOR ANY QUESTIONS